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Frequently Asked Questions

Troubleshooting

Why can't I log in?

Do you have a SICK ID? If not, you can register here: Sick ID

Please check, if your system time is in sync (check time.is). In case that your system clock is not synced, the login will fail.

I get a "No collaboration" error message

You or the owner of the domain you are working on does not have the necessary subscription.

Why can't I see the domain browser or other data I expect to see?

If you can't see the domain browser check if you user has the correct subscription for dStudio. If you can't see a subset of the data check with the domain Manager if they have restricted your access using access filters.

Annotation

Why do I have to wait before my annotation job starts?

Data is preloaded in the background to give you a comfortable annotation experience. You will have to wait for a few seconds (or more if the images in the database are very large) but then you can start annotating.

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How can I review images in the "Annotate Later" queue?

Click on the top left menu and choose the Annotate Later queue. Also choose "Show images for all users" if you want to review images that were annotated by other users.